Clients reviews about Zerorez Hilton Head

I wish I could take back the bad rating I gave this company for canceling my appt by mistake...they showed up this morning and showed out. Nate and Daniel were so professional and knowledgeable. This has been a tough move for our family, I was definitely frustrated upon seeing my appt canceled. However i over reacted, because they made up for that and then some. This house smells totally different now, the air seems crisp and fresher, changed the whole vibe of the house I was feeling discouraged about moving here, it's looks and smells so much better here now. I'm so grateful and definitely will be a repeat customer. Top Tier service right here!!! ~ akkta b

Well, everyone out there, I’m here to tell ya that I’m overwhelmingly pleased with such great professionalism, displayed, through the entire process…… from the moment the gentleman firmly shook my hand, as he entered my home; and, asked,” Mr. Booker, which rooms would you like for me to take care of.” I like his show of confidence. And, as he and I walked through each room, he assured me that he would get all four rooms, spotless; and, indeed, the guy did just that. lol! As I’m texting; and , just moments from pressing send, I’m marveling at a job, well done; not to mention, also, in a, rather timely fashion. Folks, I , highly recommend, Zeorez. ~ andre b

Zerorez did an amazing job on my carpet today. Nate, one of the 2 owners, was very knowledgeable, kind, thorough and did such a good job in such a timely manner. He was there early in the time window that was given. Nathan explained everything to be completed, dry time and went over the total before he even began. The steam machine was not loud or annoying. He completed 3 bedroom carpets, a couch, large area rug and 3 dining chairs within 1.5 hours. Everything looked and smelled wonderful. I am so excited to use them for other projects in the house. They do a lot from carpet to hardwood to tile. A very good company with very reasonable prices. ~ Jennifer D

Wow. Wow. And….wow! Bought a resale home and they did an amazing job steaming the carpets and the tile floors. The tile floors look like new!! Also had them seal the grout (which would have taken me hours and they did lickity split — saving me so much time and my back for such a minimal cost). He also spoke with me about the carpet type I had and how to keep it lasting longer as well as proper way to care for the laminate floors the home has. They were so professional, intelligent, honest, kind and affordable for this single mom. They also did a flipping amazing job (and I’m picky haha) I HIGHLY recommend. No need to get a quote from anyone else — call THEM! ~ Lori J

Extremely happy with the results of having my tile floors and my carpets cleaned by Daniel at Zero Rez! He was very professional, very courteous, on time and explained everything thoroughly. I could not be happier! I only wish that I had had him clean my carpets originally as they probably would’ve lasted a few more years longer. Their system that they use is terrific! I will definitely be using him again in the future, and I have already given him four referrals from my neighborhood. You can’t go wrong! It was very affordable and now that I know what kind of a process it is and how reasonably priced it is, I will have him back here often! ~ Carol M

Excellent, precise and professional service! This company understands the importance of dust, dirt, allergens etc. that impact health and have cutting edge equipment that is effective and is also safe to eradicate all of the wear and tear that dirties our homes, including our beloved dog :-) I have used many companies over the years to handle carpet, floor, upholstery and air duct cleaning for allergies, asthma, and just to maintain a clean home and this is by far the best one stop company that can offer stellar service and unquestionable results to handle all aspects of maintaining a clean home in every area. Zeroez is unbeatable. ~ Tracey L

Nate and Dan are very personable and energetic! They explained their whole process, made a couple of extra offers, absolutely no pressure to add anything, just throwing the additional services that were available. They did a fantastic job as my carpets appear brand new as well as my sectional sofa and ottoman. There were many stains throughout several rooms from babies and toddlers dropping their juice or formula bottles and now it looks like i just had all new carpeting installed. Would definitely have these gentlemen back!! ~ April V

Nate came to my property for a 3 bedroom carpet cleaning service. During his service process he was very professional, and polite. He was also knowledgeable as well as passionate about his craft. He answered a plethora of questions I asked to satisfactory. His work on my well worn carpet was efficiently executed and did not take up too long at all. I would definitely recommend this company to anyone I know that has carpet in their homes. Thanks Nate. ~ Raylen W

I highly recommend Zerorez-Hilton Head for rug and upholstery cleaning. Dan and Nathan did a fantastic job cleaning my rugs and sofa. They are professional, arrived on time, protected areas around the sofa and rugs, and really know what great customer service looks like. I will definitely use them again. If you want quality cleaning, please call Dan and Nate at Zerorez-Hilton Head. They also have other cleaning services available. ~ Joyce C

We used zerorez for many many years but then the franchise went away in Hilton Head back in 2021, I believe. So happy that they are back as their business model is amazing, they're people are always extremely professional, not pushy at all and informative on how to take care of not just our floors but our furniture and other things. I will be recommending Zerorez to my friends and have complete confidence that they will take care of them. ~ Mike B

I am totally happy with Zerorez Hilton Head. They just left and were professional, informative, and honest with me. I had 1area rug that I was afraid was totally ruined with pet stains and spilled coffee stains and both gentlemen worked on it until we were all satisfied. My carpets are beautiful and soft. No stiff soapy crust on my carpets and my area rugs are amazingly clean. I won’t use another company. I prefer Zerorez methods of cleaning. ~ Chonna D

Amazing job. Very professional and efficient. We were up against a large gallon of Tide that had vibrated off our washer years back leaving residue with a stain that returned no matter what I tried as well as prior aging dog messes and 2 recent puppies. Carpets looked practically new when they left. Nathan also went over how to treat any future problems and coverage if any spots or smells would return. You won’t be disappointed with his service! ~ Doris B

I 100% recommend Zerorez. They were so easy to work with, from the scheduling to the cleaning process. Nate was very polite, professional, and knowledgeable. He called in advance to let me know he was on his way and then completed the job in a timely manner. He did an excellent job with my upstairs carpet and area rug. I will definitely use them again in the future. ~ Mariana R

So I am all about supporting local businesses however one day I was on the Internet and I came across this company called ZeroRez and saw that they had a promotion going on so I decided what the heck I’m gonna go ahead and try this company and I have to say I am so impressed my carpet looks Amazing I will definitely be using this company again and I will definitely be recommending them. ~ Brenda H

12/10 would recommend. We came home from vacation to a VERY unpleasantly fragrant situation, and I called Nathan at 7AM Monday morning. He was able to work us in that day! and had the entire house fumigated and in tip top shape before 7PM. He was professional, kind, and great to work with. Would hire again without a question and probably will - they clean airducts too! ~ Julie A

So happy! Daniel and ZeroRez met and exceeded my expectations. Upholstery and bathroom tile floors were cleaned as well as the dryer vent. All completed in less than 3 hours. The price also beats the competition, although that is not the reason I chose to try them. I am a firm believer in local recommendations and a neighbor was 100% satisfied with their results. I am too! ~ Melea B

We are completely pleased with every aspect of their service: Easy to make/set appointment; very accommodating. Kept us informed of their arrival. Arrived on time. Prepared/protect floor and furnishing before bringing equipment. Performed an amazing cleaning/treatment job. Easy and secured payment. Very polite, respectful interactions. HIGHLY RECOMMEND! ~ Felipe L

This is the first time using Zerorez and I am extremely satisfied with the results. More impressed that I was able to be scheduled Before Christmas. I had 2 sectionals cleaned and an area carpet. When you have pets, keeping furniture and upholstery clean and fresh is a must. Daniel was kind, prompt and very accommodating. I will use this company again for sure. ~ Patricia K

Nathan and Daniel are very hard working, professional and pleasant young men. They showed up when they said they would; both for estimate and to do the job. We had 2 carpets, 2 wall-wall carpeted bedrooms and ceramic tile with grout cleaned. It was unbelievable the amount of packed in dirt and dust that was deep cleaned out of our carpets. The grout and ceramic tile and carpets look brand new! ~ Diane L

Both guys did a fantastic job with my house. Made a bad morning into a great day. Floors and carpets look brand new! Hard to believe that could happen but they did. Can't thank then enough! . Made the wife happy enough that she actually cried in joy!. Thanks again guys we will be using you again soon! Jordan and Christine Franzone ~ jordan f

Fantastic service. Daniel cleaned a 12 year old upholstered chair that was in good shape but stained and smelly from years of dogs lying on it. I was ready to donate, but now it is refreshed and like new. Reasonable price and quality service. I will be calling again for cleaning my engineered hardwood floors! ~ Jane A

Nate was very efficient, knowledgeable and explained everything completely. He worked hard and quickly had this carpet looking like new. It is now clean and fresh smelling. The price for doing the entire job was very, very reasonable. The entire experience far exceeded my expectations. I will use them again and highly recommend this company. ~ Sandy S

Fantastic experience with Zerorez! My chairs look brand new! The carpet was spotless after someone spilled coffee up the stairs in my rental. The gentleman who did the work was very polite! He even stayed longer to do the covers of my dining room chairs! Thanks! This is my second year using them. I’ll use them again next year! ~ Terry W

Nate and Daniel are awesome to work with. They arrived on time, did a fantastic job with the work, and were highly knowledgeable and professional. My couches and chairs look new, my house smells amazing, and it only took them 2 hours from start to finish. Highly recommend them in Beaufort, Bluffton, or Hilton Head! ~ Jessica W

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