Clients reviews about Zerorez Hilton Head

Zerorez did an amazing job on my carpet today. Nate, one of the 2 owners, was very knowledgeable, kind, thorough and did such a good job in such a timely manner. He was there early in the time window that was given. Nathan explained everything to be completed, dry time and went over the total before he even began. The steam machine was not loud or annoying. He completed 3 bedroom carpets, a couch, large area rug and 3 dining chairs within 1.5 hours. Everything looked and smelled wonderful. I am so excited to use them for other projects in the house. They do a lot from carpet to hardwood to tile. A very good company with very reasonable prices. ~ Jennifer D

I wish I could take back the bad rating I gave this company for canceling my appt by mistake...they showed up this morning and showed out. Nate and Daniel were so professional and knowledgeable. This has been a tough move for our family, I was definitely frustrated upon seeing my appt canceled. However i over reacted, because they made up for that and then some. This house smells totally different now, the air seems crisp and fresher, changed the whole vibe of the house I was feeling discouraged about moving here, it's looks and smells so much better here now. I'm so grateful and definitely will be a repeat customer. Top Tier service right here!!! ~ akkta b

Well, everyone out there, I’m here to tell ya that I’m overwhelmingly pleased with such great professionalism, displayed, through the entire process…… from the moment the gentleman firmly shook my hand, as he entered my home; and, asked,” Mr. Booker, which rooms would you like for me to take care of.” I like his show of confidence. And, as he and I walked through each room, he assured me that he would get all four rooms, spotless; and, indeed, the guy did just that. lol! As I’m texting; and , just moments from pressing send, I’m marveling at a job, well done; not to mention, also, in a, rather timely fashion. Folks, I , highly recommend, Zeorez. ~ andre b

Extremely happy with the results of having my tile floors and my carpets cleaned by Daniel at Zero Rez! He was very professional, very courteous, on time and explained everything thoroughly. I could not be happier! I only wish that I had had him clean my carpets originally as they probably would’ve lasted a few more years longer. Their system that they use is terrific! I will definitely be using him again in the future, and I have already given him four referrals from my neighborhood. You can’t go wrong! It was very affordable and now that I know what kind of a process it is and how reasonably priced it is, I will have him back here often! ~ Carol M

Excellent, precise and professional service! This company understands the importance of dust, dirt, allergens etc. that impact health and have cutting edge equipment that is effective and is also safe to eradicate all of the wear and tear that dirties our homes, including our beloved dog :-) I have used many companies over the years to handle carpet, floor, upholstery and air duct cleaning for allergies, asthma, and just to maintain a clean home and this is by far the best one stop company that can offer stellar service and unquestionable results to handle all aspects of maintaining a clean home in every area. Zeroez is unbeatable. ~ Tracey L

My husband and I moved to the area in April 2024. We contacted this company to clean an area rug that we moved with from our other home. They were great to communicate with and came to our home as scheduled. We had them take the rug with them as we were going to be away. When we returned they came back as scheduled. The rug looks brand new. This year after the holidays I jumped on an early Spring cleaning. This time two different rugs and two runners. The prices were great for the services they provided. I can confidently recommend to all my neighbors. ~ Clarissa B

Great experience start to finish! Christina was lovely making my appointment, answering questions! That’s the first sign of a great experience! The owner and his helper called on the way here and on time- second great sign! And they wore booties, came in to go over my requests, then put corner protectors everywhere the hose would go! Wowww!! Such respect for our home! And THEN… it all looks and smells amazing! At an amazing price! You just won’t find anyone or any process better than this! ~ Lee S

Nate and Dan are very personable and energetic! They explained their whole process, made a couple of extra offers, absolutely no pressure to add anything, just throwing the additional services that were available. They did a fantastic job as my carpets appear brand new as well as my sectional sofa and ottoman. There were many stains throughout several rooms from babies and toddlers dropping their juice or formula bottles and now it looks like i just had all new carpeting installed. Would definitely have these gentlemen back!! ~ April V

If you have never used Zerorez then you are missing out on amazing cleaning techniques and technology! I got the pleasure of the owner coming to do a cleaning on my loveseat and couch. He and his team are so knowledgeable about fabrics, warranties, and all the tricks to keep your furniture in great condition. They are worth every cent always so give them a ring! Also, my dog does not like the sound of vacuums and typically freaks out. Their machine noise is so low that he handled it just fine. ~ Amanda B

This was my first time using zero Rez and . It definitely won’t be my last. I was very impressed with the whole experience. The ease of making my appointment with them calling me a half hour before arriving, So I could be prepared. They were friendly, courteous, and a pleasure to do business with. And I’m amazed at how clean my rug came. They did just a wonderful job. I would highly recommend them to anyone looking to get their rugs or carpets cleaned ~ Dottie W

Nate came to my property for a 3 bedroom carpet cleaning service. During his service process he was very professional, and polite. He was also knowledgeable as well as passionate about his craft. He answered a plethora of questions I asked to satisfactory. His work on my well worn carpet was efficiently executed and did not take up too long at all. I would definitely recommend this company to anyone I know that has carpet in their homes. Thanks Nate. ~ Raylen W

I had an emergency with awful stains. Nate, the tech expert, arrived the same day and made quick work of removing all of the mess. I was actually shocked that he was able to get the stains out, as I was thinking I would need to replace the carpeting. I am very grateful for the consideration and the wonderful job. Thank you to Nate and Zero Rez. It is a good feeling to have an excellent company to call on for future carpet cleaning needs!! ~ Kathy C

Amazing job. Very professional and efficient. We were up against a large gallon of Tide that had vibrated off our washer years back leaving residue with a stain that returned no matter what I tried as well as prior aging dog messes and 2 recent puppies. Carpets looked practically new when they left. Nathan also went over how to treat any future problems and coverage if any spots or smells would return. You won’t be disappointed with his service! ~ Doris B

I am totally happy with Zerorez Hilton Head. They just left and were professional, informative, and honest with me. I had 1area rug that I was afraid was totally ruined with pet stains and spilled coffee stains and both gentlemen worked on it until we were all satisfied. My carpets are beautiful and soft. No stiff soapy crust on my carpets and my area rugs are amazingly clean. I won’t use another company. I prefer Zerorez methods of cleaning. ~ Chonna D

I highly recommend Zerorez-Hilton Head for rug and upholstery cleaning. Dan and Nathan did a fantastic job cleaning my rugs and sofa. They are professional, arrived on time, protected areas around the sofa and rugs, and really know what great customer service looks like. I will definitely use them again. If you want quality cleaning, please call Dan and Nate at Zerorez-Hilton Head. They also have other cleaning services available. ~ Joyce C

We used zerorez for many many years but then the franchise went away in Hilton Head back in 2021, I believe. So happy that they are back as their business model is amazing, they're people are always extremely professional, not pushy at all and informative on how to take care of not just our floors but our furniture and other things. I will be recommending Zerorez to my friends and have complete confidence that they will take care of them. ~ Mike B

Recently moved into a new home that desperately needed carpet cleaning. These guys came out right away and made the carpet look, feel, and smell brand new. They took the time to explain everything, gave the cost up front, put out corner protectors, and explained the drying time and process. Highly recommend if you need any carpet services. They are fair priced and exceptional work! ~ Tyler H

I have been using Zerorez to do my carpet cleaning for over 10 years. The quality of their work has always been excellent. Based on that prior service, I decided to try them for their Duct Cleaning Service. Exceptional, conscientious and, thorough are just a few words that describe my experience. Of course, I’m not surprised. Zerorez defines customer service. ~ Marc G

This is the first time using Zerorez and I am extremely satisfied with the results. More impressed that I was able to be scheduled Before Christmas. I had 2 sectionals cleaned and an area carpet. When you have pets, keeping furniture and upholstery clean and fresh is a must. Daniel was kind, prompt and very accommodating. I will use this company again for sure. ~ Patricia K

We are completely pleased with every aspect of their service: Easy to make/set appointment; very accommodating. Kept us informed of their arrival. Arrived on time. Prepared/protect floor and furnishing before bringing equipment. Performed an amazing cleaning/treatment job. Easy and secured payment. Very polite, respectful interactions. HIGHLY RECOMMEND! ~ Felipe L

I 100% recommend Zerorez. They were so easy to work with, from the scheduling to the cleaning process. Nate was very polite, professional, and knowledgeable. He called in advance to let me know he was on his way and then completed the job in a timely manner. He did an excellent job with my upstairs carpet and area rug. I will definitely use them again in the future. ~ Mariana R

12/10 would recommend. We came home from vacation to a VERY unpleasantly fragrant situation, and I called Nathan at 7AM Monday morning. He was able to work us in that day! and had the entire house fumigated and in tip top shape before 7PM. He was professional, kind, and great to work with. Would hire again without a question and probably will - they clean airducts too! ~ Julie A

So I am all about supporting local businesses however one day I was on the Internet and I came across this company called ZeroRez and saw that they had a promotion going on so I decided what the heck I’m gonna go ahead and try this company and I have to say I am so impressed my carpet looks Amazing I will definitely be using this company again and I will definitely be recommending them. ~ Brenda H

Nathan and Daniel are very hard working, professional and pleasant young men. They showed up when they said they would; both for estimate and to do the job. We had 2 carpets, 2 wall-wall carpeted bedrooms and ceramic tile with grout cleaned. It was unbelievable the amount of packed in dirt and dust that was deep cleaned out of our carpets. The grout and ceramic tile and carpets look brand new! ~ Diane L

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